7 Effective Solutions to Fix Spotify on PS4 Not Working

Are you a music-loving gamer who enjoys jamming to your favorite tunes while conquering the gaming world on your PlayStation 4 (PS4)? If so, you’ve probably integrated Spotify into your gaming routine. But what do you do when Spotify on your PS4 stops working? Don’t worry; we’ve got you covered.

Understanding the Common Issue

Before we explore the various solutions, it’s crucial to understand the common issues you might come across when using Spotify on your PS4. Some of the potential challenges you could encounter include but are not limited to intermittent playback interruptions, difficulty in accessing certain features or playlists, unexpected crashes or freezing of the application, and intermittent connectivity problems. It’s essential to be aware of these issues to troubleshoot effectively and make your streaming experience even more enjoyable.

  • No Sound: You can’t hear any music while using Spotify on your PS4.
  • Crashing: Spotify crashes or freezes during use.
  • Slow Performance: The app is sluggish and unresponsive.
  • Login Problems: You can’t log in or access your Spotify account.
  • Playback Errors: Songs don’t play or load correctly.

1. Check Your Internet Connection and Restart Your PS4

To successfully troubleshoot any issues with Spotify on your PS4, the first step is to check the stability and robustness of your internet connection. A dependable and strong internet connection is crucial for the correct functioning gaming console. If you experience any signs of instability, it is recommended to try resetting your router or seek assistance from your service provider.

In the event that your internet connection is stable, but Spotify still fails to work, you can attempt to resolve potential minor glitches and bugs by restarting your PS4. This seemingly simple step has the capability to resolve a wide range of common issues, ensuring a smoother experience with the application. Taking these measures will greatly enhance your overall Spotify experience and allow you to enjoy uninterrupted music playback on your PS4.

2. Update Your PS4 and Spotify App

To ensure the smooth operation of your PS4 and Spotify app, it is crucial to keep them up to date. Regular updates not only introduce exciting new features but also address known bugs and issues, enhancing the overall performance and user experience. So, make it a priority and ensure that your PS4 system software and Spotify app are always updated to the latest versions for optimal functionality and enjoyment.

3. Reinstall Spotify

Sometimes, if you’re facing issues with the Spotify app, giving it a fresh start by reinstalling could do the trick. Simply head over to the PlayStation Store, search for Spotify, and effortlessly download the app. Once the installation is complete, sign in or sign up to check if the problem has seamlessly evaporated into thin air.

4. Remove Spotify from Your Library

If none of the previous solutions work, you can try resolving the issue by removing the Spotify app from your PS4 library. To do this, navigate to the Spotify app within your library, press the Options button on your controller, and select ‘Delete’. Once you have completed this step, proceed to reinstall Spotify and check if the issue still persists. Taking these additional measures may help resolve any lingering problems you may be experiencing.

5. Install Spotify on Your System

If Spotify is installed on an external hard drive, it may cause problems due to potential conflicts or performance issues. In such a scenario, it is recommended to turn off your PS4, unplug the hard drive, reboot your PS4, and then proceed to install Spotify directly on your system’s internal storage. This ensures optimal compatibility and seamless usage of the application without any unnecessary interruptions.

6. Log Out of Spotify on Your PS4

Another potential solution to resolve account linking issues with your device is to log out of Spotify on your PS4. You can easily do this by visiting the Spotify webpage and following a few simple steps. By logging out and then logging back in, you can effectively troubleshoot and resolve any problems that may arise during the account linking process.

7. Restart Your Router

Lastly, if the problem persists, attempt to resolve it by restarting your router. To do this, begin by unplugging the router from the power source. Wait for a few moments to ensure a complete power cycle, allowing any residual charges to dissipate. Once the brief interval has passed, firmly plug the router back into the power source. This simple troubleshooting step has been known to restore connectivity in situations where issues persist.


In conclusion, dealing with the frustrating issues of Spotify not working properly on your PS4 can really put a damper on your gaming and music experience. However, fear not! We have compiled seven effective solutions that are designed to get you back to enjoying your favorite tunes while immersing yourself in the world of gaming once again. From checking your internet connection to updating your system software, these step-by-step troubleshooting techniques will guide you towards a swift resolution. So, don’t lose hope! Remember, the key to successful troubleshooting lies in maintaining patience and adopting a systematic problem-solving approach that ensures a seamless gaming and music experience.


Why is Spotify not working on my PS4?

There can be several reasons for Spotify not working on your PS4. It could be due to an unstable internet connection, outdated PS4 software or Spotify app, or a glitch in the Spotify app.

What should I do if my internet connection is stable, but Spotify still isn’t working on my PS4?

Try restarting your PS4. If that doesn’t work, check if your PS4 system software and Spotify app are updated to the latest versions.

How can I update my PS4 system software and Spotify app?

You can update your PS4 system software by navigating to the ‘Settings’ menu, then ‘System Software Update’. For Spotify, you can update it from the PlayStation Store.

What does reinstalling Spotify on PS4 do?

Reinstalling Spotify can solve many problems as it gives the app a fresh start. It can help get rid of any glitches or bugs that might have been causing the issue.

How to reinstall Spotify on PS4?

To reinstall Spotify, first, delete the app from your PS4 library. Then, go to the PlayStation Store, search for Spotify, and download the app again.

What should I do if Spotify on my PS4 is still not working after trying all the solutions?

If Spotify is still not working on your PS4 after trying all the solutions, it’s recommended to contact Spotify Support for further assistance.

Can I use Spotify on other devices if it’s not working on my PS4?

Yes, you can use Spotify on other compatible devices like your smartphone, tablet, or computer even if it’s not working on your PS4.

Leave a Comment